LoQuill Privacy Information

This is section 12 of the LoQuill Terms of Service, published on its own page so it is easy to find.

Controller: ETLS NORDIC STUDIO AB, Org.nr 559589-6258, Stockholm, Sweden. Contact leo@etls.studio about your data or privacy rights.

Trial and licensing: We use the email you submit on the website to send a welcome email and one service follow-up seven days after submission. This email schedule is separate from the app’s seven-day trial, which starts after setup. Email confirmation and browser-to-app linking are not required. You can stop trial emails using the link in either message. We store a random installation identifier, trial start/end times and a record of eligibility to administer trials and prevent repeated claims. Rate limiting uses short-lived, hashed request identifiers. Trial email records are removed within 90 days; eligibility records are kept for up to 12 months. We do not infer marketing consent from a trial signup. Trial credentials are stored locally in macOS Keychain. Paid licence activation uses your licence key and a random device identifier through our licensing service and Polar.

Purchases, support and website: Polar processes customer, payment, invoice and licence information as Merchant of Record under its own privacy terms. We use purchase and licence records to provide access, answer support requests and meet accounting obligations. When you contact us, we process the information you choose to send for support. Website analytics record page paths, referring hosts and checkout events, without analytics cookies or stored IP addresses. Cloudflare provides website hosting and the licensing and trial services. Resend sends the trial welcome and follow-up emails. Access is limited to operating the service, and data is retained only as required for the stated purposes or applicable accounting law.

We process data needed to deliver the Software and respond to you under our contract, fulfil legal obligations, and protect the service against abuse based on legitimate interests. You may request access, correction or deletion, and where applicable restriction, portability or objection, by emailing us. You may complain to the Swedish Authority for Privacy Protection (IMY). Your audio and dictated text stay on your Mac; trial registration does not change local processing. Content you deliberately include in a support message is processed as part of that message.